Mar 4 2010

Wi-Fi and Our Journey

Chris

It is our hope and focus to always be open with the Two Story community regarding our business and our decisions. Like all businesses we should constantly be striving to enhance your experience within our doors. However, unlike many businesses, we truly want to ensure that we are striving for this—for you.

With this in mind, one of our greatest frustrations for you and us has been the Wi-Fi within Two Story. There is no hiding the constant drops in service, the inability for you to connect, our incapacity to accept credit cards, etc. As a community gathering place in this age, we need to be able to offer you a reliable Internet connection to ensure that you can study, work, check your emails, or stay connected with your friends when you are here and do this regardless of how many other Two Story friends and customers are also trying to do so.

We have made attempts in the past to add access points and replace hardware to fix the issue of “poor Internet.” We have even contracted out I.T. Professionals who have been unable to deliver and subsequently dropped the job. But, we believe that we have once, and hopefully, for all remedied this issue.

You may have noticed that in the past 3 or 4 weeks from writing this, that the Internet connection has been more stable and reliable. We finally found a piece of hardware through the help of Connected Technologies (a local I.T. Provider) that has been able to enhance your Wi-Fi experience greatly! Consequently, we have experienced zero (0) downtime on a whole!

We hope this has proven helpful to you and that you have been able to notice a difference. However, we are taking this one step further. We are partnering with Wandering Wifi, an Atlanta based Wi-Fi solutions company to bring an even faster, more stable, and more reliable hotspot to Two Story. Quite honestly, compared to your experience in the past month, we (Two Story) may be the ones to truly gain an advantage by making this switch to Wandering Wifi. They will be able to offer support and scalable potential for our Wi-Fi needs as our business grows and expands. It is a vital business relationship that we are thankful to have from this point forward. And we can expect the new Wi-Fi to be in place and functioning by the middle of March.

Partner With Us

We would like to ask for your help and support as well. One of the issues that arise for a business who offers free Wi-Fi is the tendency for patrons to utilize the Internet for hours without patronizing the business. Two Story has a unique house and location that makes it extremely conducive for studying and work, and this was our initial and current vision for Two Story. But, even a house this size has a tendency to reach capacity quickly.

Whether you are here only briefly or for a full day of studying, working, or socializing, please help Two Story by patronizing our coffee bar for food and drink.

It is our hope and strong goal to keep the Internet open and free to our community. When being faced with the decisions to charge for Internet or require our customers to retrieve a password at the bar to access the Internet, we are choosing to keep the Internet open and free at Two Story. While requiring each patron to visit the bar for a password would enhance our sales, we believe that it would hurt our mission as a community-gathering place, and our mission will always come first.

For this reason, we simply want to be able to offer this space, coffee, conversation, and community for many years to come. So, please partner with us by visiting our bar as you utilize this incredible space. I mean grabbing a cup of coffee can’t be that bad…

Chris

What are your thoughts on the Wi-Fi at Two Story?


Jan 4 2010

2010

Chris

2010 is here, which means that Two Story is in it’s second year of business.  For those of you who have been around from the beginning, you will remember that we opened on Halloween night of 2008!  Opening night seems like so long ago, but then conversely its memory is as fresh as the New Year.  For most, a new year means a new beginning, and Two Story is no different.  But, before we start again we needed to rest and reflect on where we’ve been.

For this reason, like most of our community, we enjoyed a holiday break ourselves this season.  We found rest in being closed from Christmas Eve until January 2.  In this time, however, our owner, Rob, did manage to make a few renovations to the end of the bar.  It seems that every time we close for a few days, we manage to renovate or improve some part of the house or bar.  We believe it necessary to keep moving and to keep improving.  There is always something we can do better, and our eyes are constantly in tune to find what we can do better and how best to improve upon this.

We hope that you come in soon and regularly to taste the new coffees as we make them available, to see the new faces in the house, or to experience the new renovations and improvements to the house.

We want to thank our regulars, coffee lovers, our community, our neighbors, our one-timers, our every-day-ers, our staff, and our friends for all of their support and love over our first year.

We look forward to 2010 and to all that it will hold for us as a coffeehouse, as friends and family, and as a community in Five Points.  You can bet that Two Story will continue to grow and adapt…and yes, you can expect a few more changes.